This, I feel, might help anyone over to buy a ceiling fan. I, like many individuals, shop at the neighborhood Lowe’s. After my kitchen/family room addition/remodel, I chose to get a rather “fancy” ceiling fan within my local HD store. There’ found numerous styles and value ranges as well as catalogs for fans that you could special order. I promptly opted for a particular Hampton Bay San Tropez style fan having a remote. Having had many fans through the entire other house for quite some time, I felt a distant will make it have an “upscale” feel. Hampton Bay has always a good collection of fans, nevertheless does.
With all the lifetime warranty made available from HD, I was thinking this might be a no-brainer. Instead, it’s been quite an event. My remodel was back 2005. Within the initial couple of years, my ceiling fan stopped working. After some extensive, i do mean extensive research, I had been able to get a 1-800 number for that hampton bay ceiling fans warranty department. Lowe’s was virtually unhelpful with providing me using a number to take care of the situation. Luckily, I stumbled upon an unknown number online, strictly accidentally. After providing the warranty department with the model/serial number, they promptly diagnosed the condition and sent me out a different remote.
Right after weeks, I finally received the modern remote only to find this has been not the problem. After playing phone tag yet again, they diagnosed it a receiver problem inside the fan and sent me another receiver. They told me it turned out easy to install and although it had been too difficult, it was not a stroll in the neighborhood either. To another year, the condition happened again. Now, after round 2 of calls 12 months later, I enjoyed the fan for An additional year and so the common problem happened again. The fan wasn’t even 36 months old. I made the choice just to invest in a completely ceiling fan and located the sole style I liked was by Hampton Bay again.
I was thinking it may recently an issue with the initial model that we had and chosen to buy another Hampton Bay model that was even more expensive. Right after months, a similar downside to the receiver happened again. Now, once i call support services, they tell me my part is on back-order and they’ll ship it as a soon because it entered. A few months go by but still no part.
Whenever I call (every A couple weeks) they still identify it is on back-order. I would personally strongly advise consumers to stay clear of Hampton Bay ceiling fans or fans with receivers and remotes altogether. I attempted to locate fans without remotes and it’s also increasingly becoming difficult. The ironic part is some from the other fans within my house are incredibly of poor quality and running, not a problem.